Getting Connected
At home or on the go, you have options for connecting with your devices
Free Internet Options
Public Places
Many community locations such as restaurants, coffee shops, libraries, recreational centers, and public buildings and all libraries have free WiFi available. Depending on the location, you may need to ask an employee for the password.
Spectrum’s Free, Public Internet Hotspots Map
Share with a neighbor
If you’re at home and can see networks available on your device, that means those networks reach your home. Talk to your neighbors and see if they’d be willing to share their signal with you. There might be something you can offer in exchange—combine grocery shopping trips, offer help with gardening, or other acts of service. Communities are strongest when we help each other!
Turn your smartphone into a hotspot
Depending on your cell service plan, you may be able to turn your smartphone or tablet into a hotspot that you can use to connect your laptop and other devices to the internet.
Check your phone plan before doing this, as some plans may incur additional fees!
To do this, go to your phone’s settings. You should see “Personal Hotspot” (on certain devices this might be under “Networks” or “Connections”). In this setting, you can enable the personal hotspot, name it something you’ll recognize, and add a password.
From your laptop or computer’s list of available networks, you should be able to see the name you configured and connect as you would to any other WiFi network.
Check with your cell service provider (through Metro, T-Mobile, Sprint, AT&T, Verizon, etc.) to understand your data plan. Keep an eye on your data usage to make sure you don’t accidentally exceed your plan limits or incur any unexpected fees.
Paid Internet Providers
Several packages are available. If you call to enroll, the Internet Assist plan is available to certain households for $18 a month. Eligible households must receive ONE of following:
• Free/reduced lunch program
• CEP as part of the national school lunch program
• Supplemental security income (age 65+ only)
Website: spectrum.com | Phone: 1-844-525-1574
Additional resource: Internet Assist Flyer
Frontier is currently offering high speed internet service for 27.99/month. As a bonus, they are offering contact-free installation to get you up and running without breaking social distancing protocols.
Website: frontier.com | Phone: 1-855-417-7710
WOW offers high speed internet with free installation starting at $44.99 a month. They do not require a specific contract length, letting you pay for internet on a month-to-month basis. They offer free installation.
Website: wowway.com | Phone: 1-866-376-7003
There are several internet service providers (ISPs) that serve Pinellas County.
Did you know you may be eligible for a discount for your internet bill? Click here for more information - Affordable Connectivity Program - https://www.fcc.gov/acp